Summary:
COMPANY:​
Medallia
INDUSTRIES:​
Analytics, Customer Service, Enterprise Software, Loyalty Programs, SaaS, Software, Text Analytics
HEADQUARTERS:​
San Francisco, California, United States
ABOUT:
Medallia offers a SaaS platform that captures experience data from signal fields emitted by customers and employees.
STOCK SYMBOL:
MDLA: NYSE – New York Stock Exchange
IPO STATUS:
Public
Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things, or IoT, interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. The company was founded in 2001 and is headquartered in San Francisco, California.
Financials:
FUNDING (USD):​
USD
STATUS:
For Profit
INVESTORS:​
325000000
TOP 5 INVESTORS:​
3
FOUNDERS:​
Amy Pressman, Borge Hald
LAST LEADERSHIP HIRE:
Sequoia Capital, Wasatch Advisors, RGM Capital
EMPLOYEES:
1001-5000
ACQUISITIONS​:
Sequoia Capital, Wasatch Advisors, RGM Capital

NEWS:

Twitter:

Tokyo Office:

6 Chome-10-1 Ginza, Chuo City, Tokyo 104-0061